Privacy Policy for Managed Security Services
- Introduction
- At Xencia Technology Solutions Pvt Ltd, we are committed to protecting the privacy and security of your information. This Privacy Policy outlines how we collect, use, disclose, and protect the information gathered through our Managed Security Services utilizing Sentinel and Microsoft 365 Defender XDR platform.
- Information We Collect
- Personal Information: This may include but is not limited to, names, email addresses, contact information, and any other details provided voluntarily by our clients.
- Technical Information: Data related to your use of Sentinel and Microsoft 365 Defender XDR platform, including system logs, security events, and other relevant operational information.
- How We Use Information
- Service Provision: We utilize the collected information to deliver and optimize our Managed Security Services, ensuring the security and integrity of your systems.
- Communication: We may use your contact information to communicate updates, security alerts, or service-related information.
- Information Sharing
- Third Parties: We do not sell, trade, or otherwise transfer your information to third parties without explicit consent, except where necessary to provide our services or comply with legal obligations.
- Data Security
- Measures: We employ industry-standard security measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.
- Data Retention
- Retention Period: We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
- Your Rights
- Access and Control: You have the right to access, update, or request the deletion of your personal information. Contact us for assistance with these requests.
- Compliance
- Regulatory Compliance: We adhere to applicable data protection laws and regulations in handling your information.
- Changes to This Policy
- Updates: We reserve the right to update this Privacy Policy. Any modifications will be effective upon posting the revised policy on our website.
- Contact Us
- Queries: If you have any questions, concerns, or requests regarding this policy or our handling of your information, please contact us